Our Products

Every part of a woman is beautiful, but none more so like the eyes. Eyelashes are an integral part of this beauty. Unfortunately, not everyone is blessed with beautiful eyelashes, but our line of Eyelash Extensions will help you achieve that drop-dead gorgeous look you are going for.
At The Brow and Lash Exchange, we believe that beauty is not only what is seen, but also its quality. Therefore, we only use the best and most trusted eyelash manufactures. This allows us to confidently guarantee your satisfaction.
Our eyelash extension products will not fade or lose their curl, ensuring you will look fabulous always. They are available in 9 different lengths, 4 different curls and 7 different thickness. Our eyelash extensions are made from poly-fiber material that is safe and does not cause irritation, making it perfect for people with sensitive eyes

Eyelash Extensions:
– 12 sizes available: Each tray contains 12 rows of lashes and more than 4000 pieces. The lengths range from 8mm to 14mm
– Rigid Shape: Each eyelash extension is thicker at the base for a more rigid shape that adds to its strength.
– True black color: The eyelash extensions are available in a true black color that look like the real thing. We also offer multi-colored eyelash extension that can be used for special occasions.
– PBT material: Our eyelash extensions are made from poly-fiber material that is strong, safe, and does not cause irritation.
– Rigid shape: Each tweezer is made of the finest stainless steel
– Styles: We offer a variety of styles such as 45 degree angled, straight, pro-straight, semi curved and curve


Payment Terms

Terms of payment are always 100% upfront. We accept all major credit cards. For our credit card customers that order online, as soon as you place an order online your credit card will be charged. Once payment is made there are no cancellations of orders for refunds. ALL SALES ARE FINAL!
Credit card fraud and theft of our merchandise will be prosecuted to the fullest extent of the law. If your billing address is different from your shipping address you will be required to fill out a credit card authorization form and send supporting documentation before your shipment is released. If this is necessary a representative will contact you promptly after your order has been placed.
**INTERNATIONAL ORDERS: There is a possible customs fee that can be requested by the postal service upon delivery/receipt of the package. The Brow And Lash Exchange is not at liberty to calculate or charge customers as we have no control over the fees required outside of regular shipping fees. Please contact your local postal service for further details.
**Please note: Prices, specifications, and availability of products are subject to change without notice.


The Brow And Lash Exchange Quality Guarantee

The Brow And Lash Exchange offers TOP grade products! What sets us apart is that we only provide the best of its kind, at affordable rates. We ship our product with a 100% quality guarantee against manufacturing defects when used and maintained in the professional manner in which it is intended. We want to be remembered for our quality products and superb customer service. Our knowledgeable and hardworking staff is here to ensure that only the best materials get delivered to our customers. If you receive your product and the quality is not what you were promised it would be, The Brow And Lash Exchange offers a 5 day quality exchange guarantee.
**In the unlikely event there is a defect with this product, you should contact us within 24 hours of receipt of your product. The product should be returned to:

The Brow And Lash Exchange
Attention: Customer Care
5100 W. Sublett Road Suite 612
Arlington, Texas 76011


No Refund Policy

At The Brow And Lash Exchange, we maintain a very high level of quality assurance. We take every product through a vigorous process to make sure you are receiving the best quality product possible. All orders are thoroughly inspected before shipping. It is our primary focus to make sure you are completely satisfied. Our Microblading, Eyelash Extension and Makeup services are top of the line and we stand by our products. Due to the nature of this product and service, ALL SALES ARE FINAL and no refunds will be issued.


No Exchanges

There are times and at The Brow And Lash Exchange sole discretion, we may exchange products or portions of a product. Requests must be made within 5 calendar days from the date of purchase. Any exchange request after 5 calendar days will not be honored. We will not accept any merchandise which has been used or altered (lash trays must still be in original state and unopened) in any way. According to the Federal law you cannot return lash tray products that have been used. This includes removing security sticker. We adhere to these strict policies with respect to returns, hygiene concerns and federal law. Please return the item in the original and resalable condition as a necessary health precaution. Note that any of the above voids ALL EXCHANGE AND REPLACEMENTS OR GUARANTEES. All returns are subject to a 10% restocking fee.


Failed Deliveries / Refused Shipments / Incorrect Shipping Address

Incomplete or incorrect address information is the major cause of shipment delays. Check the address information on your order. Make sure you have included ALL the information needed to deliver your package (Address, Apt Number, Etc.). Your order will be shipped via USPS to the address you provide. It is extremely important that you give us accurate and complete information. If an address correction needs to be made after your shipment has been sent you will be assess the fee USPS charges us to make the correction or to reship the product. NO REFUNDS WILL BE ISSUED FOR REFUSED OR ABANDONED SHIPMENTS. ALL SALES ARE FINAL!